Due to COVID-19, the election, and the upcoming holidays, many postal carriers are experiencing delays which may affect normal shipping times.
How much is shipping and how long does it take? We offer 3 shipping options to get you your orders as quickly and cost effectively as possible. Orders are processed within 24 hours and then they are transferred to the mail carrier.
Orders Under $49.95 in the Continental US: · $2.99 via UPS/USPS Mail Innovations (3-14 days): This shipping option is the most impacted by COVID-19 and holiday shipping seasons. Please allow a full 14 days for delivery before reaching out to our customer service team. · $7.99 UPS Ground (3-5 days): · $11.99 UPS 3 Day Select
Orders Over $49.95 in the Continental US: · FREE shipping via UPS/USPS Mail Innovations (3-14 days): This shipping option is the most impacted by COVID-19 and holiday shipping seasons. Please allow a full 14 days for delivery before reaching out to our customer service team. · $5.99 UPS Ground (3-5 days): · $9.99 UPS 3 Day Select
Standard Shipping outside of the Continental US: Shipping for customers outside the continental United States costs $12.99 but can increase depending on weight and region. These orders will typically see longer delivery times depending on your location. Please allow up to 3 weeks for standard shipping. Orders are shipped via UPS Mail Innovations and USPS.
Expedited Shipping: UPS 3 Day Select: Orders are processed within 24 hours and then they are transferred to UPS. UPS 3 Day Shipping is typically delivered 3 days after the product is received by UPS, not including Sundays or holidays. UPS 3 day is not available for orders outside the Continental United States.
Example: If the order was placed on Thursday before 1pm EST, the order will ship on Friday and will typically be delivered on Monday-Wednesday.
**Weekends and holidays are not included in the above typical shipping times.**
When will my order ship? Orders that are received before 1pm EST are shipped the following business day. We pack orders 7 days a week to ensure the quickest possible delivery times, however, carriers do not pick up orders on weekends or holidays. If your order was placed on Friday after 1 pm EST, Saturday, or Sunday, your order will be shipped on Monday. Subscription orders ship on monthly, bi-weekly, or weekly basis depending on your preference. The frequency of your subscription shipments can be changed at any time by accessing your online account at www.honestpaws.com or by contacting our customer experience team at email@example.com or by phone at 844-729-7790.
Does Honest Paws ship internationally? We currently ship to the continental United States, U.S. Territories and U.S. Military Bases. This includes Alaska, Hawaii and Puerto Rico. We also ship to any US Military base outside of the United States. Other than U.S. Military bases, we currently do not ship Honest paws internationally.