How much is shipping and how long does it take?
Honest Paws offers free shipping on orders over $40 for customers in the continental United States. Free shipping typically takes 3-7 business days and is shipped via UPS Mail Innovations.
Standard Shipping: Shipping for orders under $40 costs $4.95 and typically takes 3-7 business days for customers in the continental United States. Shipping for customers outside the continental United States costs $9.95 and will typically see longer delivery times depending on your location. The carrier for Standard Shipping will be UPS Mail Innovations and/or USPS.
Expedited Shipping: Shipping for orders under $29.99 costs $9.95 and shipping for orders over $29.99 costs $4.95. Express shipping is delivered 2-5 days after the product is received by UPS, not including Sundays or holidays. Orders are typically delivered within 2-5 business days and are shipped via UPS Ground.
Expedited shipping cannot be delivered to a PO Box.
Example: If the order was placed on Thursday before 1pm EST, the order will ship on Friday and will typically be delivered on Monday-Wednesday.
**Weekends and holidays are not included in the above typical shipping times.**
When will my order ship?
Orders that are received before 1pm EST are shipped the following business day. We pack orders 7 days a week to ensure the quickest possible delivery times, however, carriers do not pick up orders on weekends or holidays. If your order was placed on Friday after 1 pm EST, Saturday, or Sunday, your order will be shipped on Monday.
Subscription orders ship on monthly, bi-weekly, or weekly basis depending on your preference. The frequency of your subscription shipments can be changed at any time by accessing your online account at www.honestpaws.com or by contacting our customer experience team at firstname.lastname@example.org or by phone at 844-729-7790.
Does Honest Paws ship internationally?
We currently ship to the continental United States, U.S. Territories and U.S. Military Bases. This includes Alaska, Hawaii and Puerto Rico. We also ship to any US Military base outside of the United States. Other than U.S. Military bases, we currently do not ship Honest paws internationally.