We hold ourselves to the highest of standards when it comes to your satisfaction. If you are not satisfied with your product, we do have a 30 day money back guarantee!
If you would like to request a refund or an exchange for your product, please contact us at 1-844-729-7790.
Our business hours are 8:00 am - 8:00 pm CST (not including holidays).
Please make sure to have your order number and the reason for your refund or exchange ready.
You must return your item to:
QuickBox Fulfillment Denver
c/o Honest Paws
11551 E. 45th, Unit C Denver, CO 80239
Once we receive your package or tracking number, we will contact you to confirm your refund or exchange. We will do our absolute best to make sure you are satisfied with your order and service.
Let us know how we can help!
Order Changes & Cancellations: In an effort to get you your product as soon as possible, orders are processed for fulfillment immediately after they are placed. Order cancellation or change requests must be made within 30 minutes after the order is placed, otherwise the order will be shipped. We cannot make changes to orders that are placed on weekends.If your order has shipped and you would still like to exchange or return your item, a fee of $5 per order will be charged for returns shipping and processing.